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  • Call Center Member Representative

    LC Staffing
    Job Description
    We are seeking energetic and reliable professionals to join a well-established local business.

    The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.

    The Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

    This is an ideal opportunity to work with a strong team of diverse people who are also good at what they do. Another great perk of this position is that you don’t take work home with you – once you log out, you’re done.

    Call Center Representative Responsibilities:
    • Answer incoming customer phone calls and take appropriate action for each call.
    • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
    • Attend mandatory training sessions to stay updated on product or company policy changes.
    • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
    • Input data into the company computer platform to keep each customer record updated.
    Call Center Representative Skill Requirements:
    • 1 year of banking experience.
    • High school diploma or GED required.
    • Strong computer skills.
    • Excellent interpersonal communication skills.
    • Strong problem-solving abilities.
    Schedule is Monday through Friday, 8am-5pm with starting wages at $16.00 per hour. Full benefits offered: great portfolio of health benefits, PTO, holidays, rich 401K, education reimbursement, development opportunities, employee assistance program, great family/fun/team atmosphere.

    To apply online or submit your resume, please visit our website at https://lcstaffing.com/ and refer to order #34658

    For questions and answers, call or text Nate in our LC Staffing Kalispell office at 406-752-0191.

    Locally owned and operated, LC Staffing has been matching top talent with Montana employers since 1985. Headquartered in Kalispell and with branches in Bozeman, Columbia Falls, and Missoula, they pride themselves in partnering an individual’s skills and interests with a company’s specific team dynamic and changing needs. LC Staffing maintains the utmost confidentiality to protect employees who are currently working and wish to make a change. One free application with LC Staffing can get you access to over 80 career possibilities. For more information, please visit us at www.lcstaffing.com.

    Connect with me on LinkedIn:   https://www.linkedin.com/in/nathan-peck/
    Contact Information